State-of-the-Art Facilities for Exceptional Care
Accommodation
Urban Hospitals provides spacious, hygienic in-patient rooms designed for comfort and recovery. Our options range from well-appointed private rooms and deluxe suites to shared rooms and general wards, all maintained to super-specialty standards.
Private rooms feature en-suite bathrooms, telephone, cable TV, and other essential facilities to support a comfortable stay. Room allocation is guided by patient preference, physician recommendations, and insurance considerations, ensuring every patient receives care suited to their needs.
VIP Suite
- Separate living and dining areas
- Flat-Screen LCD TV
- Private Bathrooms with Shower
- In-Room Personal Safe
- Refrigerator with Drinking Water
- Coffee and Tea
Private Room
- Electric bed
- Flat-Screen LCD TV
- Private Bathrooms with Shower
- Refrigerator with Drinking Water
Shared Room (2 beds)
- Bedside sofa
- Telephone
- Shared bathroom with hot and cold water shower
- sink
Intensive Care Unit (ICU)
- Specialized critical care beds
- Advanced monitoring and life-support systems
General Wards
- Spacious, economical rooms with capacity for multiple patients
- Chair for each patient’s attendant
- Attached bathrooms and telephone lines
Dining Facility
At Urban Hospitals, we understand the importance of nutritious and hygienic food in recovery. Our best-in-class in-house dining facilities include dedicated dining restaurants and cafeterias.
The restaurants offer carefully prepared gourmet meals, blending local and regional flavors to suit diverse tastes, while the cafeterias provide quick, wholesome options for patients, visitors, and attendants.
Pharmacy
Our in-house pharmacy operates 24/7, ensuring timely access to authentic medications. Staffed by trained pharmacists, the pharmacy supports both in-patients and out-patients, offering guidance on dosage, interactions, and safe usage.
24-Hour ATM
For added convenience, a 24-hour Automated Teller Machine (ATM) is available within the hospital premises, allowing patients and visitors to access cash anytime without hassle.
Patient Rights & Responsibilities
For added convenience, a 24-hour Automated Teller Machine (ATM) is available within the hospital premises, allowing patients and visitors to access cash anytime without hassle.
Patient Rights
Patients and their families have the right to:
- Receive emergency care and screening without prior authorization in life-threatening situations.
- Be informed about treatment options and participate in decisions regarding care.
- Accept or refuse treatment after being provided with clear information.
- Receive considerate, non-discriminatory care regardless of race, gender, age, disability, religion, or background.
- Receive care with dignity, privacy, and respect during all examinations and procedures.
- Have confidentiality of medical information, except where legally required.
- Be informed about invasive or high-risk procedures, treatments, anesthesia, blood transfusions, or participation in clinical research.
- Request a second opinion from another qualified physician if desired.
- Access visitors according to hospital policy, respecting medical considerations.
- Receive appropriate pain assessment and management.
Patient Responsibilities
Patients and their families are responsible for:
- Providing complete and accurate health information, including past conditions, medications, and personal details.
- Asking questions when any part of diagnosis or treatment is unclear.
- Following hospital rules, including the no-smoking policy, visitor guidelines, and safety measures.
- Being considerate of noise, privacy, and safety for other patients and staff.
- Treating hospital staff, other patients, and visitors with courtesy and respect.
- Arriving on time for appointments and notifying in advance if rescheduling is necessary.
- Using medications only as prescribed and completing prescribed treatment courses.
- Communicating any changes or concerns about their condition promptly.
- Respecting the priority of patients requiring emergency care.
- Following treatment plans and instructions carefully.
Rehabilitation & Physiotherapy
Urban Hospital offers comprehensive rehabilitation services, including inpatient and outpatient physical therapy, occupational therapy, and post-surgical recovery programs. Our expert therapists work closely with physicians to design personalized care plans that maximize recovery and restore mobility.
General Visitor Rules
- Visiting hours: 7:00 AM – 8:00 AM & 5:00 PM – 7:00 PM, unless otherwise notified by staff.
- Visits should be brief and quiet to ensure patient rest.
- Only two visitors per patient at a time are allowed.
- Children under 12 require special permission to visit.
- Smoking is strictly prohibited on hospital premises.
- Check with nursing staff before bringing food or beverages for the patient.
Emergency Services
Urban Hospital’s 24/7 emergency department is equipped to handle critical care cases with speed and precision. Our team of trauma specialists, supported by advanced diagnostics and life-saving equipment, provides immediate care for medical, surgical, and accident-related emergencies.
Key Features:
- Round-the-clock emergency physicians and nursing staff
- Dedicated trauma rooms and rapid assessment facilities
- Quick access to diagnostics, imaging, and surgical teams
- Ambulance services for prompt patient transport
Ambulance Services
Our fleet of fully equipped ambulances provides safe and rapid transportation for emergencies and scheduled transfers. Each vehicle is staffed with trained medical personnel and equipped with advanced life-support systems.
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FAQ's
What facilities are available at Urban Hospitals?
Urban Hospitals offers comprehensive medical infrastructure including advanced operation theatres, ICU and NICU units, emergency trauma care, diagnostic imaging, laboratory services, pharmacy, and comfortable inpatient rooms all under one roof.
Does Urban Hospitals have 24/7 emergency services?
Yes. Our Emergency and Trauma Care Unit operates 24/7, equipped with advanced life-saving equipment and a dedicated emergency response team to handle critical situations without delay.
Does Urban Hospitals have advanced operation theatres?
Yes. Urban Hospitals feature modular operation theatres equipped with laminar airflow, HEPA filtration, and advanced surgical lighting to maintain the highest standards of sterility and surgical precision.
Is emergency imaging available round the clock?
Absolutely. Our radiology department operates 24/7, providing immediate access to CT scans, X-rays, ultrasound, and emergency diagnostic imaging for trauma and critical cases.
Does the hospital have isolation and infection-control facilities?
Yes. Urban Hospitals is equipped with dedicated isolation rooms and infection-control zones to manage infectious diseases safely and prevent cross-contamination.
Hospital that combines advanced facilities with compassionate care
